Dear Mr Lawson

I refer to your letter dated 7th June 1999. The season ticket renewal

letters were sent out 2nd Class. That was a conscious decision on our part,

and I have to say that only in exceptional circumstances does any mail leave

these premises by other than 2nd Class Post. I do accept, however, that

there were a number of supporters who were disappointed at the delay in

receiving their renewal forms, hence why we extended the renewal date to 3rd

July. There is definitely no truth in the rumour that Royal Mail refused to

deliver due to non-payment of postal charges.

The season ticket response we have received this season has been quite

incredible. At the time of writing, over 20,500 season tickets have been

sold, with four weeks to go to the first home match.

One area we will definitely be looking at in the future is that all renewal

letters should be distributed via the Box Office at Goodison Park and not

through an outside agency.

Anyway, I do accept that you are trying to be constructive, and it is nice

to know that supporters such as yourself do have such a deep feeling for the

Club. Hopefully many of the major issues surrounding the Club will be

resolved within the coming four to six weeks, when we can then try and take

some positive steps to rebuilding the reputation of this club on and off the

field.

Yours sincerely,

Michael Dunford

Club Secretary